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Frequently asked questions
Here are some common questions about our company.
Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.
You can reach our customer support team by emailing info@enigmatic-designs.biz or calling +61 430 812 882. Our dedicated team is available to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
As we are a customized and bespoke service offering. Refunds are not available. But we do offer a 30 day guarantee on all 3D printed parts and will reprint, free of charge. This guarantee does not include original 3D model defects causing fitment, alignment and dimensional concerns.